Integration with Microsoft Teams
Dani Gorgon commented
Integration with Teams is highly recommended as Teams users can access and engage in chat from mobile, tablets and laptops. Our company also uses Teams for internal communications and also for meetings with external parties (customers/suppliers).
Ken Kelly commented
Our entire company uses Teams for their telephone system. It would be amazing if PowerChat could send a notification to a selected group of users (group) whenever a web site chat request occurs. Since our company resides mostly in Teams, this is much better than having to keep an entity open in CE waiting for a chat to occur. Also, if any user within the group is online, make the chat automatically update to "online".