We could dev a custom channel tile for D365 for Marketing (https://docs.microsoft.com/en-us/dynamics365/marketing/developer/configure-tile-custom-channel) byu leveraging PowerSMS - this should be quick and we can add to the AppSource2 votes
Add support for sending an sms message to a marketing list for batch.2 votes
Thanks for your suggestion Alex! This functionality already exists in our PowerSMS solution. Below is a link to the section our user guide that goes over this feature.
WhatsApp is very very popular around the globe. Even though Mark Zuckerberg can read and analyse anything sent via WhatsApp it is becoming more popular with businesses every day.2 votes
WhatsApp is a very popular application for communicating without a data plan.
Are you recommending that we integrate WhatsApp as another service provider option with PowerSMS?
If PowerSMS can trigger an SMS, it can also trigger a voice message or IVR call. CallFire and Twilio both have these linked services, which PowerSMS already has a connector to.1 vote
Thank you for the suggestion Ken! Can you please provide further detail, such as a use case.
Currently PowerSMS can only send messages. We would like to have the ability to receive messages inside D365 for response back to the reply.1 vote
Great suggestion here for PowerSMS.We are reviewing this functionality internally, and we will use your feedback to further understand the use case.
If there are any updates or information related to this idea we will update this thread accordingly. Please encourage others to vote for this idea!
Consider adding a feature to allow multiple recipients on a single SMS, so as to create a group text (instead of individual messages to each number). This would allow users to create a group whereby all participants receive any responses by any other group members.1 vote
PowerSMS does not have any bulk SMS features. You would have to create a marketing list, add members, then trigger a workflow to send an SMS message to that marketing list.
We really like this idea. Do you have any suggestions on what the end user experience would look like?
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