Welcome to the PowerSMS section of our Customer Ideas Forum.

The PowerPack tools are designed to help enhance the core capabilities of Dynamics 365, while providing even greater functionality and efficiency. The PowerPack team actively engages and reviews new ideas. We appreciate you taking the time to leave some feedback for our PowerPack team!

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  1. Alert a SMS has been received!

    Can we have an alert when we received an SMS? Or adjust the owner from PowerUser to the owner of the SMS sent message so that it will show up on the owner's timeline? As is, we have to go check it during the day to know if we have messages out there not being read.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Thank you for posting an idea regarding PowerSMS!

    If the regarding is set the inbound SMS message should appear on the account, contact, or lead form.

    Could you please provide further detail as to which timeline you would like this alert or notification of the received SMS message to appear on?

    Thank you!

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