PowerSurveyPlus

Welcome to the PowerSurveyPlus section of our Customer Ideas Forum.

The PowerPack tools are designed to help enhance the core capabilities of Dynamics 365, while providing even greater functionality and efficiency. The PowerPack team actively engages and reviews new ideas. We appreciate you taking the time to leave some feedback for our PowerPack team!

How to leave Feedback:


1.       Submit - A new idea for a PowerPack feature (be alerted with updates on this idea)


2.       Vote - for an existing idea (you will also receive updates)

3.       Comment - On other ideas to drive thoughtful conversations

  1. Embed 1-click survey responses inside emails

    The idea here would be to remove the friction of customers submitting survey responses. For example, if the only response was a 1-5 rating for customer satisfaction, allow to quickly embed that single question into an email or an email signature. Something similar to https://www.customerthermometer.com/

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add the ability to map survey response data through to set record fields in the designer

    At the moment, there is no straightforward way to map through survey response data to fields on the regarding record of the survey activity. Right now, users must build a workflow with conditional checks for every question that is asked on a survey, and then the user must know the schema name of the field for the entity they want to update. This current setup places an undue burden on the user by adding a time-consuming workflow build out and having to cross-reference field schema names from a solution in addition to building out the survey in the designer.

    In…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Thank you for posting an idea!

    This is a great idea. Currently, this is possible with our add-on within the CRM system. We are looking into this further and we are documenting this process. We will update when that is available.

    Thank you!

  3. Enable Power Survey Plus for D365 Marketing

    I should be able to send surveys to customers and leads seamlessly from within a customer journey. Also in Power SMS > can we have templates similar to Email Templates.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add Expiry @ Survey Activity Level

    There should be a provision to set an expiry on the survey sent to the customer. Example: an anniversary survey sent to the customer should be active for a month, post that the customer should not be allowed to fill the survey. Currently the expiry exists only at the survey level and not the survey activity level.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Excluding specific survey to be sent to a specific contact record

    It would be a great feature to have an ability to prevent a specific survey to be sent to a specific contact/contacts by excluding them.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Submit a PSP multiple times when clicking Fill in Survey

    When you are in CRM, you are only able to fill out a survey one time. If you select the "Fill out Survey" on the record and select the same survey, this is not possible. I have a use case where we are submitting a survey for requests on a Case. We have the need for multiple requests, but can only fill out one. Please Help!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. The ability to create surveys in multiple languages.

    When creating a survey in the designer or choosing the theme, having the option to select the language of the survey.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google PO Dots
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

PowerSurveyPlus

Categories

Feedback and Knowledge Base