PowerSurveyPlus
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Embed 1-click survey responses inside emails
The idea here would be to remove the friction of customers submitting survey responses. For example, if the only response was a 1-5 rating for customer satisfaction, allow to quickly embed that single question into an email or an email signature. Something similar to https://www.customerthermometer.com/
4 votesAdminPowerPack Pro (Admin, PowerObjects) responded
Travis,
We really appreciate your feedback on PowerSurveyPlus. We will review this idea and provide updates once we are able to discuss further.
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Add the ability to map survey response data through to set record fields in the designer
At the moment, there is no straightforward way to map through survey response data to fields on the regarding record of the survey activity. Right now, users must build a workflow with conditional checks for every question that is asked on a survey, and then the user must know the schema name of the field for the entity they want to update. This current setup places an undue burden on the user by adding a time-consuming workflow build out and having to cross-reference field schema names from a solution in addition to building out the survey in the designer.
In…
2 votesHi, Thank you for posting an idea!
This is a great idea. Currently, this is possible with our add-on within the CRM system. We are looking into this further and we are documenting this process. We will update when that is available.
Thank you!
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Submit a PSP multiple times when clicking Fill in Survey
When you are in CRM, you are only able to fill out a survey one time. If you select the "Fill out Survey" on the record and select the same survey, this is not possible. I have a use case where we are submitting a survey for requests on a Case. We have the need for multiple requests, but can only fill out one. Please Help!
2 votes -
Enable Power Survey Plus for D365 Marketing
I should be able to send surveys to customers and leads seamlessly from within a customer journey. Also in Power SMS > can we have templates similar to Email Templates.
1 voteHi, Thank you for posting an idea!
That sounds like a good idea! However, I will require further details regarding the feature enhancement to present to our developers. Please specify what you would like our PowerSuverPlus add-on to do.
Regarding PowerSMS idea please, submit the idea to the PowerSMS portal for tracking purposes. Link below:
https://ideas.powerobjects.com/forums/924070-powersms
Thank you!
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Add Expiry @ Survey Activity Level
There should be a provision to set an expiry on the survey sent to the customer. Example: an anniversary survey sent to the customer should be active for a month, post that the customer should not be allowed to fill the survey. Currently the expiry exists only at the survey level and not the survey activity level.
1 voteHi, Thank you for posting an idea!
That is a good idea but this feature is currently available with our PowerSruveyPlus add-on link to the user guide below for reference.
PowerSurveyPlus user guide:
https://www.powerobjects.com/guides/powersurveyplus/#creating_a_survey_with_powersurveyplusThank you!
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Excluding specific survey to be sent to a specific contact record
It would be a great feature to have an ability to prevent a specific survey to be sent to a specific contact/contacts by excluding them.
1 voteAdminPowerPack Pro (Admin, PowerObjects) responded
Hi, thank you for your idea! Please, provide further detail regarding your specific use case and desired goal.
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The ability to create surveys in multiple languages.
When creating a survey in the designer or choosing the theme, having the option to select the language of the survey.
1 voteGreat idea! We’ve added this suggestion to our backlog for the developers to review. We will update the status reason with any updates.
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